Practice Committee

Formed in 2007, the Practice Committee is designed to streamline the process of complaints and concerns about the practice of ACPSN members.

• Education about professional standards and policies
• Mentorship by a committee member or another ACPSN member in their area
• Mandatory continuing education
• Recommendations for policy revisions
• Mandatory participation in the Smiling Pets Client Satisfaction Survey program
• Probation
• Suspension

Committee members will submit their recommendations only for members who do not practice within their service areas. Decisions of the Committee are final, subject to appeal.

Decisions made by the Committee will not be publicized. Complainants will receive notification of the investigation, and may be advised to submit further reports or status updates to ACPSN, but will not be advised of the outcome of the investigation, or of any restrictions placed on the member.

Complaints received regarding non-members will also be submitted to the Practice Committee. Though no formal investigation will be made regarding non-member companies, information received will be held for consideration in the event that a non-member applies for membership. Membership with the All Canadian Pet Services Network will be pending approval until review by the practice committee, and the company will be advised of any decision to deny membership.

The Practice Committee will make no recommendations or decisions regarding members who are suspended for non-payment of membership fees or failure to maintain current contact information. Suspension decisions for lapsed membership renewal fees or for invalid contact information are made solely by ACPSN and are effective only until the core issues are resolved.

Inaugeral Practice Committee members include our four Regional Representatives, and two specially selected Practice Committee representatives.

	Kristin Schumacher is the owner/operator of Kitty Kompany Professional Pet Sitting Services in New Westminster, British Columbia. As a respected and established professional with over 600 fur kid clients, Kristin offers a wealth of information to ACPSN Members in the British Columbia region. As the director of the Action for Animals in Distress Society, which is dedicated and committed to the needs of homeless, abandoned, neglected, sick and injured animals, Kristin exemplifies the advocacy which ACPSN promotes among members. For more information, Kristin can be contacted on the web at www.kittykompany.com.
	U. Karin Howland is the owner/operator of Pets Stay Home – Pet Sitting Plus in Winnipeg, Manitoba. As the first Canadian member of Pet Sitters International to complete their Accredited Pet Sitting Technician program, Karin’s commitment to professional development is astounding. Ulla holds membership the International Association of Animal Behaviour Consultants, Canadian Association of Professional Pet Dog Trainers (CAPPDT), Association of Pet Dog Trainers (APDT) and many other pet care professional associations, and her ongoing support of the All Canadian Pet Services Network has been astounding. We look forward to the support and expertise she can offer our members in Central-Western Canada. Karin can be contacted on the web at www.petsstayhome.ca.
	Sharon Steinman is the owner/operator of Fuga’s Furriends, providing cat sitting services in Toronto and the north GTA area. Sharon has been with the All Canadian Pet Services Network since its inception in 2004, and has been a strong resource in the development of programs and services for members. As the first member of ACPSN to progress through the Seal of A’Paw’val program, Sharon’s dedication and commitment to professional development is admirable. Sharon’s work with the Annex Cat Rescue, on the board of directors and as the foster coordinator, in Toronto demonstrates her strong devotion to animal advocacy. The excellence she has achieved in her business will make her a valuable resource to our members in the Greater Toronto Area and Southwestern Ontario. Sharon can be contacted on the web at www.fuga.ca.
	Erika Talerico is the owner of 3 Leaves Pet Sitting Services in Vancouver, British Columbia, a professional pet care service since 2003. More information coming shortly...
	Carolyn MacDonald operates Chateau Chien in Thornhill, Ontario, and is formerly the international ambassador for Pet Sitters International. More information coming shortly...

 

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